Challenge

Identifying why the conversation needs to take place

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Setting the Framework

Defining the conversation’s goals and outcomes

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Inviting the Participants

Determining who needs to participate in the conversation

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Designing the Experience

Selecting the conversation’s content,
formulating powerful questions and
determining the setting

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Facilitating the Dialogue

Guiding the energy in the room

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Capturing and Visualizing Ideas

Making the emerging collective intelligence of the conversation visible

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Analysis and Documentation

Understanding the results, the conversation’s impact and its meaning

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Dissemination / Next Steps

Communicating the conversation’s results and
reflecting upon the next action steps